Here's the transcript of your chat with Apple Support: Wednesday, May 10, 2017 09:21 PM Duration 57 minutes 11 seconds Cherie Thanks for contacting Apple Support. Please give me a moment to look over your information. Cherie Hello Hamza! Thanks for holding and hope you are doing well. Your case number is 100190446000. Welcome back to Apple Support. I see here we are working with a MacBook Pro, is this correct? ansariha92@gmail.com Yes that’s correct ansariha92@gmail.com That's what I'm using right now Cherie Excellent. And I see here it might have something to do with screen not displaying correctly. Can you please tell me a bit more on what seems to be going on? ansariha92@gmail.com I submitted an online application but it appears that some of the information I entered might’ve been removed. I’m not 100% sure if this is the case but I’ve been told that some of the spaces were left blank, when...